Thank you for choosing Olee AI LLC. We are committed to delivering high-quality services and products to meet your needs. If you are not fully satisfied with your purchase, we are here to assist you.

Last updated: December 5, 2025

Refund Eligibility

Refunds may be requested within 30 days of the purchase date for eligible products or services. To qualify for a refund, the following conditions must be met:

• The service or product was not delivered as promised.
• The issue has been reported and verified by our support team.

Ineligible Refunds

Refunds will not be provided for:

• Completed and delivered custom AI models or software services.
• Monthly subscription fees after the billing cycle has started.
• Consultation fees for sessions already delivered.

Refund Process

Once your refund request is submitted, we will review and respond within 7 business days. If approved:

• Refunds will be processed using your original payment method.
• Refund amounts exclude non-refundable fees, such as transaction charges by third-party payment processors.
• It may take additional time for refunds to appear in your account, depending on your payment provider.

Exchanges and Modifications

Non-Refundable Products and Services

Certain products and services are non-refundable, including:

• Customized AI solutions tailored to client-specific needs.
• Downloadable software or digital tools after delivery.
• Any subscription charges beyond the refund eligibility period.

Contact Us

For questions or concerns regarding our Refund Policy, please reach out to: