Olee

Introducing Oleon Scout

Rule Based Oleon for
Your Business automation

Automate Support, Qualify Leads & Scale Customer Service 24/7

Empower your business with intelligent rule-based automation. Oleon Scout handles FAQs, qualifies leads, and routes complex queries to human agents ensuring faster responses and better customer experiences.

Automation
Rule-Based Conversation Flows
Support
FAQ Auto-Response
Sales
Lead Qualification & Scoring
AI
Intent Recognition
Workflow
Smart Agent Routing
Automation
Conditional Logic Builder
Global
Multi-Language Support
Automation
Rule-Based Conversation Flows
Support
FAQ Auto-Response
Sales
Lead Qualification & Scoring
AI
Intent Recognition
Workflow
Smart Agent Routing
Automation
Conditional Logic Builder
Global
Multi-Language Support
Automation
Rule-Based Conversation Flows
Support
FAQ Auto-Response
Sales
Lead Qualification & Scoring
AI
Intent Recognition
Workflow
Smart Agent Routing
Automation
Conditional Logic Builder
Global
Multi-Language Support
Automation
Rule-Based Conversation Flows
Support
FAQ Auto-Response
Sales
Lead Qualification & Scoring
AI
Intent Recognition
Workflow
Smart Agent Routing
Automation
Conditional Logic Builder
Global
Multi-Language Support
Customization
Custom Response Templates
Automation
Business Hours Management
Workflow
Escalation Triggers
CRM
Contact Data Collection
Analytics
Real-Time Analytics Dashboard
Optimization
A/B Testing for Responses
Support
Handoff to Human Agents
Customization
Custom Response Templates
Automation
Business Hours Management
Workflow
Escalation Triggers
CRM
Contact Data Collection
Analytics
Real-Time Analytics Dashboard
Optimization
A/B Testing for Responses
Support
Handoff to Human Agents
Customization
Custom Response Templates
Automation
Business Hours Management
Workflow
Escalation Triggers
CRM
Contact Data Collection
Analytics
Real-Time Analytics Dashboard
Optimization
A/B Testing for Responses
Support
Handoff to Human Agents
Customization
Custom Response Templates
Automation
Business Hours Management
Workflow
Escalation Triggers
CRM
Contact Data Collection
Analytics
Real-Time Analytics Dashboard
Optimization
A/B Testing for Responses
Support
Handoff to Human Agents
Instant FAQ Auto-Response

FAQ detected: Operating hours...

Instant FAQ Auto-Response, answers common questions instantly with pre-configured rules. Reduce agent workload by automating repetitive inquiries 24/7.

Intelligent Lead Qualification

Qualifying lead...

Intelligent Lead Qualification, qualifies and scores leads automatically through conversational rules. Capture contact details and route high-intent prospects to sales instantly.

Smart Escalation Routing

Routing to support agent...

Smart Escalation Routing, identifies complex queries and seamlessly hands off to human agents with full context. Ensure customers get expert help when needed.

Rule-Based Conversation Flows

Conversation flow active...

Rule-Based Conversation Flows, guides customers through custom conversation paths with conditional logic. Create personalized experiences without coding.

Intelligent Automation.

24/7 Support.

Oleon Scout automates your customer support with intelligent rule-based conversations. Handle FAQs instantly, qualify leads automatically, and route complex queries to human agents with full context. Build powerful conversation flows without coding and scale your support operations 24/7.

90%
Faster Response
24/7
Availability
No Code
Flow Builder

Transform Support Automation with Intelligent Rules

Modern businesses need smart automation that works 24/7. Oleon Scout delivers rule-based chatbot intelligence that handles FAQs, qualifies leads, and routes complex queries to the right agents—all while learning from every interaction to continuously improve your customer experience.

Start

Welcome message

"Hi! How can I help you today?"

Intent Check

Match user query

If: Pricing

Show pricing details

If: Support

Connect to agent

Visual Flow Builder

Design conversations without code

Create sophisticated conversation flows with our intuitive drag-and-drop builder. Design conditional branches, set up triggers, and configure responses—all without writing a single line of code.

  • Drag-and-drop interface for easy flow design
  • Conditional branching based on user responses
  • Visual rule configuration and testing
  • Pre-built templates for common use cases

Intent Matching

Fuzzy keyword recognition

Active

"What are your opning hours?"

95%

Opening Hours

"hw much does it cost"

92%

Pricing

Automatically handles typos & variations

Intelligent Intent & Keyword Matching

Understand what customers really mean

Leverage fuzzy keyword matching to understand customer queries even with typos or variations. Scout recognizes intent and triggers the right responses automatically.

  • Fuzzy matching handles typos and variations
  • Keyword-based triggers with multiple patterns
  • Intent recognition for accurate responses
  • Confidence scoring for better accuracy
AI

I understand you need help with billing. Let me connect you with a specialist.

Transferring to agent...
H
Sarah (Billing Team)

Hi! I can help you with your billing question.

Full Context Transferred

Conversation history, user info & intent all passed to agent

Seamless Agent Handoff

Human support when it matters

When automation reaches its limits, Scout seamlessly transfers conversations to human agents with full context. Your team receives complete conversation history and user information for smooth transitions.

  • Automatic escalation based on rules
  • Manual handoff requests from customers
  • Complete conversation context transfer
  • Integration with Oleon Connect for agent routing

Every business is unique, so your Oleon Scout will be too

Intelligent automation powered by advanced AI agents that understand your business

01

Share your vision

Schedule a call with us and tell us about your customer service needs and automation goals.

02

Configure your agent

Within 10-14 working days, we'll set up and train Oleon Scout to understand your business processes and customer interactions.

03

Deploy and scale

Once you're happy with the setup, start automating customer interactions and scale your support operations effortlessly with intelligent AI agents.

Let's connect

Let’s transform the future of AI together

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