Connect WhatsApp, Messenger, Web Chat & More in One CRM
Empower your support agents to manage all customer conversations from a single platform. Connect WhatsApp, Messenger, web chat, and all messaging channels to deliver seamless customer support.
WhatsApp Business Integration
Facebook Messenger Support
Unified Inbox Management
Real-time Chat Notifications
Multi-Agent Collaboration
WhatsApp Business Integration
Facebook Messenger Support
Unified Inbox Management
Real-time Chat Notifications
Multi-Agent Collaboration
WhatsApp Business Integration
Facebook Messenger Support
Unified Inbox Management
Real-time Chat Notifications
Multi-Agent Collaboration
WhatsApp Business Integration
Facebook Messenger Support
Unified Inbox Management
Real-time Chat Notifications
Multi-Agent Collaboration
Contact Management & Tagging
Quick Reply Templates
Chat History & Analytics
Mobile & Desktop Apps
Auto-assignment & Routing
Contact Management & Tagging
Quick Reply Templates
Chat History & Analytics
Mobile & Desktop Apps
Auto-assignment & Routing
Contact Management & Tagging
Quick Reply Templates
Chat History & Analytics
Mobile & Desktop Apps
Auto-assignment & Routing
Contact Management & Tagging
Quick Reply Templates
Chat History & Analytics
Mobile & Desktop Apps
Auto-assignment & Routing
New message from WhatsApp...
Unified Multi-Channel Inbox, manages all customer conversations from WhatsApp, Messenger, web chat, and more in one place. Never miss a message across any platform.
Assigning to Sarah...
Smart Auto-Assignment, routes conversations to the right team member instantly based on availability, expertise, and workload. Optimize team efficiency with intelligent distribution.
Customer history loaded...
Complete Contact Management, keeps every customer detail, interaction history, and preference at your fingertips. Deliver personalized support with full context in every conversation.
Team collaboration active...
Real-Time Team Collaboration, enables agents to collaborate seamlessly with internal notes, mentions, and shared context. Solve complex issues faster with instant team coordination.
Oleon Connect brings all your customer conversations into one powerful platform. Manage WhatsApp, Messenger, web chat, and more from a unified inbox. Empower your support team with intelligent routing, complete customer context, and seamless collaboration tools designed for modern customer service teams.
Modern businesses need unified customer communication. Oleon Connect brings together WhatsApp, Messenger, web chat, and more into one powerful platform, empowering your support team to deliver exceptional service with complete context and seamless collaboration.
4 active chats
Sarah Johnson
2mCan I check my order status?
Mike Chen
15mDo you have this in blue?
InstagramEmma Wilson
1hWhat are your store hours?
MessengerAlex Kumar
3hThanks for the help!
Web ChatSarah Johnson
Hi! Can I check my order status?
2 min ago
Manage WhatsApp Business, Facebook Messenger, Instagram DMs, and web chat from a single unified inbox. Never miss a customer message across any platform.
Automatically distributing conversations
New Conversation
"I need help with my billing issue"
Available Agents
John Smith
Support
Sarah Miller
Billing Specialist
Assigned to Sarah Miller
Automatically route conversations to the right team member based on availability, expertise, department, or custom rules. Optimize team efficiency with intelligent distribution.
Customer since Jan 2024
Contact Details
Internal Note
Prefers email communication. Interested in enterprise plan upgrade. Follow up next week.
Recent Conversations
Asked about premium features and pricing options
Inquired about API integration capabilities
Positive feedback on recent feature update
24
Total Chats
4.8
Satisfaction
$2.4k
Lifetime Value
Access full customer profiles with conversation history, contact details, tags, and custom fields. Deliver personalized support with complete context at your fingertips.
Customer Conversation
Complex billing inquiry
I'm having issues with my recent invoice. Can someone help?
2 min ago
Sarah (You)
Internal NoteThis looks like a duplicate charge issue. @Mike can you check the billing system?
Mike Chen
mentioned youConfirmed - duplicate charge. I'll process the refund now.
Mike Chen
Hi! I've processed your refund. You should see it in 3-5 business days.
Team Online
Collaborate with your team in real-time using internal notes, @mentions, and conversation transfers. Solve complex issues faster with instant team coordination.
Seamless omnichannel communication powered by intelligent voice technology
Schedule a call with us and tell us about your business needs and communication goals.
Within 10-14 working days, we'll set up and configure Oleon Connect to integrate with your preferred communication platforms.
Once you're happy with the setup, start engaging with your customers across multiple channels seamlessly with unified voice calling capabilities.
